Casino back office software
360-degree player view, RBAC and operational dashboard for operators
Overview
RakeCore casino back office software (Admin · 360 backoffice) is an iGaming admin panel of roughly 27 pages giving operators full control over players, finances and operations. At the center of player account management sits Player 360: risk score, linked accounts by device, IP and payment, KYC tier, responsible-gaming limits, devices, history and notes.
The casino back office implements RBAC with 12 roles (super_admin, operator_admin, finance, support_l1, support_l2, fraud_analyst, aml_officer, rg_officer, marketing, content_manager, trader, auditor), 60+ granular permissions and wildcard support. The operational dashboard shows GGR, deposits, withdrawals, wager turnover and winnings, while an append-only audit log records every admin action.
The igaming back office includes 2FA via TOTP, PII masking with reveal logging, banner and CMS management, and multi-tenant operator support with revshare billing (default 5% of GGR or a flat rate). AML screening and risk tools connect as integration-ready, keeping the operator dashboard flexible for the requirements of different jurisdictions.
Key capabilities
A unified player profile gathers risk score, linked accounts by device, IP and payment, KYC tier, responsible-gaming limits, devices, history and notes. This gives support and fraud analysts full account context.
The role model includes 12 roles from super_admin to auditor with 60+ granular permissions and wildcard support. Operators precisely separate access across support, finance, fraud and AML.
The dashboard shows GGR, deposits, withdrawals, wager turnover and winnings in real time. The operator team sees key casino operational metrics in one place.
Every admin action is recorded in an immutable audit log. This ensures traceability and supports regulator and internal-review requirements.
Access is protected by TOTP two-factor authentication, and personal data is masked with logging of every reveal. This reduces the risk of leaks and misuse of player data.
The back office supports multiple operators on one platform with revshare billing (default 5% of GGR or a flat rate). This suits holdings and white-label partners.
How it works
The admin logs into the back office with TOTP two-factor authentication and gets access by their RBAC role.
The staff member opens a player profile and sees risk score, linked accounts, KYC tier, limits and operation history.
Within their permissions, the staff member manages balances, bonuses, banners and CMS, and all actions are recorded in the audit log.
Leadership tracks GGR and operational metrics on the dashboard, while multi-tenant billing calculates revshare per operator.
Benefits
Player 360 combines risk, KYC, limits and linked accounts, speeding up case handling and fraud investigations.
RBAC with 12 roles and 60+ permissions reduces operational risk and helps meet separation-of-duties requirements.
An append-only audit log and PII reveal logging ensure action traceability for regulators and internal reviews.
Multi-tenancy and revshare billing let you manage multiple operators and white-label partners from one panel.
Who it’s for
Operator teams that need a single operator dashboard to manage players, finances and content.
Support L1/L2 and fraud analysts who use Player 360 and linked accounts to handle cases and suspicious activity.
AML and RG officers and auditors who rely on the audit log, PII masking and granular access permissions.
Multi-brand holdings and white-label partners managing multiple operators with revshare billing.
Specs & supported
Frequently asked questions
What is RakeCore casino back office software?
It is an iGaming admin panel of roughly 27 pages with Player 360, RBAC across 12 roles, a GGR operational dashboard, an audit log, 2FA and multi-tenant billing.
What is included in Player 360?
The player profile includes risk score, linked accounts by device, IP and payment, KYC tier, responsible-gaming limits, devices, operation history and notes.
Which roles does RBAC support?
It supports 12 roles: super_admin, operator_admin, finance, support_l1, support_l2, fraud_analyst, aml_officer, rg_officer, marketing, content_manager, trader and auditor, with 60+ granular permissions and wildcard.
How is player data protected?
Access is gated by TOTP 2FA, personal data is masked with logging of every reveal, and all admin actions are recorded in an append-only audit log.
Is multi-tenancy supported?
Yes, the back office supports multiple operators on one platform with revshare billing — default 5% of GGR or a flat rate.
Is AML screening integrated?
AML screening and risk tools are implemented as integration-ready, allowing external providers to be connected per the requirements of a specific jurisdiction.